Премини към основното съдържание
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Ерата на цифровите технологии — възможности и трудности за труда и заетостта

През последните години капацитетът на човечеството да съхранява, предава и обработва информация нарасна значително в резултат на иновациите в изчислителните и телекомуникационните технологии. Информационните и комуникационните технологии (ИКТ) имат огромно отражение върху почти всички сфери на икономиката, което води до общо ускоряване на темповете на технологична промяна. Същевременно трудът — от съдържанието, организацията и подготовката му до неговото регулиране и защита — претърпява значителни промени в ерата на цифровите технологии. Често те водят също до размиване на границите между различните измерения на труда, както и между труда, заетостта и дейностите извън него.

Topic

Recent updates

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Regulatory responses to algorithmic management in the EU

Since 2013, Eurofound's ERM database on restructuring-related legislation has been documenting regulatory developments in the Member States of the European Union and Norway. The most recent update to the database...

Article
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From January to June 2022, Eurofound supported the work of France's presidency of the Council of the EU, providing valuable research results on specific topics linked with the presidency priorities.

Web page

EU context

Необходимо е авторите на политиките да придобият знанията, които ще им помогнат да разрешат редица въпроси във връзка с ефективното регламентиране, гарантирането на социална защита в най-широкия смисъл и постигането на баланс между изискванията на дружествата, обществото и отделния човек при пълното оползотворяване на цифровизацията.

През 2015 г. Европейската комисия прие стратегия за цифров единен пазар, подчертавайки нейното място сред политическите си приоритети. Чрез стратегията могат да бъдат създадени цифрови възможности за гражданите и предприятията, както и да се определят цели за укрепване на позицията на ЕС като световен лидер в цифровата икономика. Стратегията си поставя за цел да разшири достъпа до информация, да създаде работни места за хората с подходящи умения за работа с цифрови технологии и да трансформира обществените услуги.  С разрастването на икономиката на сътрудничество в ЕС Комисията се опитва да стимулира развитието на нови и иновативни услуги, като същевременно осигурява подходящи мерки за защита. В съобщението на Комисията от 2016 г. относно европейската програма за икономика на сътрудничество ясно са представени правилата и препоръките за политиките в тази област по отношение на гражданите, предприятията и държавите — членки на ЕС.

Дейност на Еurofound

Eurofound разглежда по-широкото отражение върху условията на труд, регулирането на труда и други области вследствие на увеличаването на мащаба и обхвата на цифровите технологии на пазара на труда.

Изследва се въздействието върху заетостта на технологиите, които променят из основи сферата на услугите. Освен това Eurofound изследва ефекта върху пазара на труда на икономиката, основана на интернет платформи, и по-специално ефекта на заетостта чрез интернет платформи. Наред с това текат изследвания върху условията на труд и заетост при лицата на мобилна заетост, основана на ИКТ.

Ще бъде разгледано естеството на работата и заетостта в ерата на цифровите технологии с акцент върху:

Основни приноси

В съвместен доклад с Международната организация на труда (МОТ) относно концепцията за работа по всяко време и на всяко място се разглежда въздействието, което работата от разстояние и мобилната заетост, основана на ИКТ, имат върху някои елементи от условията на труд.

Серията от семинари на Фондацията на Eurofound е възможност за правителствата, професионалните организации и работодателите да обсъдят развитието на политиките на ЕС в областта на социалните въпроси, заетостта и труда. През 2016 г. акцентът беше поставен на въздействието на цифровизацията върху труда и съставянето на национални програми за по-добро прилагане на промените във връзка с цифровите технологии.

Key outputs

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В настоящия доклад са представени изследванията на Eurofound относно работата от разстояние по време на пандемията от COVID-19 през 2020 г. и 2021 г. В доклада се разглеждат промените в...

8 December 2022
Publication
Research report
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Секторът на банкирането с физически лица е благодатна почва за проучване на въздействието на цифровизацията върху труда и заетостта. Финансовите услуги се предоставят все повече онлайн, без посредничеството на институции...

26 September 2022
Publication
Research report
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Настоящият доклад се основава на четвъртото издание на Проучването на европейските дружества (ECS), проведено съвместно от Eurofound и Cedefop през 2019 г. В него се описва широк спектър от практики...

13 October 2020
Publication
Flagship report

Current and ongoing research

 

Other ongoing work

  • In 2021, Eurofound will finalise and publish its 2020 work programme research on the impact of digitisation technologies on work organisation and working conditions and launch its online flagship resource on digitalisation.

 

Eurofound expert(s)

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Sara Riso is a research manager in the Working Life unit at Eurofound. She is involved in research projects in the areas of employment change and restructuring. She joined...

Research manager,
Working life research unit
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Tina Weber is a research manager in Eurofound’s Working Life unit. Having previously shared her time between the Employment and Working Life units, her work has focused on labour...

Research manager,
Working life research unit
Publications results (44)

The COVID-19 pandemic has had a dramatic impact on the accessibility of health, education and care services for all Europeans. This is also the case for children, who in several countries have seen their schools closed and replaced with remote learning. They have been affected, too, by the pandemic

28 January 2021

New digital technologies have expanded the possibilities of employee monitoring and surveillance, both in and outside the workplace. In the context of the increasing digitalisation of work, there are many issues related to employee monitoring that warrant the attention of policymakers. As well as

09 December 2020

Platform work– the matching of supply and demand for paid labour through an online platform – is still small in scale but is expected to grow. Accordingly, it is important to anticipate the opportunities and risks related to this business model and employment form. This report explores potential

21 September 2020

Developments in information and communication technology (ICT) have been among the key drivers of change in working life over the past two decades. Specifically, telework and ICT-based mobile work (TICTM) exemplifies how digital technology has led to more flexible workplace and working time

02 July 2020

To support the European Commission’s objective of ensuring Europe is fit for the digital age, this report examines the use of digital technologies in social services and the policies that promote digital transformation. The report explores some of the main issues involved in implementing

02 April 2020

Innovation and technological advancement are natural features of developed economies, and they are necessary to maintain and improve sustainable competitiveness in an era of globalisation. However, while most innovation tends to be incremental, some has a disruptive effect on production and service

22 January 2020

Advances in ICT have opened the door to new ways of organising work. We are shifting from a regular, bureaucratic and ‘factory-based’ working time pattern towards a more flexible model of work. Telework and ICT-based mobile work (TICTM) has emerged in this transition, giving workers and employers

16 January 2020

Platform work emerged onto European labour markets about a decade ago. While still small in scale, it is growing and evolving into a variety of forms. Different types of platform work have significantly different effects on the employment and working conditions of the affiliated workers.

23 September 2019

This report looks into the impact of the accelerated application of automation and digitisation technologies on the wage and tasks structure of employment in Europe. Despite the high level of uncertainty of these projections, the contribution of this report is to extend the analysis beyond just the

10 April 2019

This report examines the issues in relation to ‘work on demand’, a topic that has received considerable attention in the media recently, mainly due to its links with the platform economy. Work on demand is often presented as a ‘win–win situation’: workers get to tailor their work according to their

14 December 2018

Online resources results (26)

Regulatory responses to algorithmic management in the EU

Since 2013, Eurofound's ERM database on restructuring-related legislation has been documenting regulatory developments in the Member States of the European Union and Norway. The most recent update to the database captures new legislation concerning the use of algorithmic management in the employment

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Bank restructuring: disruptors versus incumbents

While high-street banks reacted to the COVID-19 pandemic by accelerating the push to digitalisation and cutting jobs, some digital-only banks are recruiting new staff to meet growing demand. An example is the ‘disruptor’ bank Revolut which has recently announced the creation of 1,000 jobs worldwide

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Twin transition and pandemic challenge Eurofound to increase expertise, strengthen partnerships, expand reach, says new Director

Eurofound welcomed Ivailo Kalfin to his new role as Executive Director on 1 June. After one month in the job, he reflects on the challenges facing the EU, how they will impact on the work of Eurofound and his priorities for shaping the Agency over the next five years.

Telework, ICT-based mobile work in Europe: Trends, challenges and the right to disconnect 11 March 2021 - EMCO virtual meeting hosted by the Portuguese Presidency of the Council of the European Union Presentation by Oscar Vargas Llave, Research Manager, Eurofound

16 March 2021

Working remotely: An overview of trends, opportunities, challenges and risks 9 March 2021 Presentation by Irene Mandl, Head of unit - Employment, Eurofound

9 March 2021

Connecting and disconnecting and work-life balance 9 March 2021 Presentation by Tina Weber, Research manager - Employment unit, Eurofound

9 March 2021
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Coronavirus highlights sick pay void for platform workers

The coronavirus (COVID-19) outbreak is starting to have a serious impact on the world economy. The consequences for platform workers are especially severe in light of forced work stoppages due to self-isolation and lack of sick pay in many cases. Recent media coverage shows that platform workers in


Blogs results (23)
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Digital technologies are transforming work, but the implications have not yet been fully grasped. In a recent Eurofound report, we focus on three main vectors of change to discuss the effects of digital technologies on work and employment and the policy responses such change demands.

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In the digital age, there are fewer routine jobs because of a higher risk of automation. But a great paradox of this age is this: workers in most types of jobs, including high-skilled ones, are reporting higher levels of routine at work. This emerges from a new study of the task content of

28 September 2016
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Since the advent of the Industrial Revolution, technological change has brought both opportunities and risks. However, the widespread entry of computing technology into the workplace in the 1980s, and in particular the arrival of the World Wide Web in the 1990s, has profoundly affected society and

25 May 2016

Upcoming publications results (4)

This report reviews the quality of the national social partners’ involvement in the implementation of the reforms and investments shaping the digital and green transition in the context of national policymaking. These reforms and investments stem mainly from the Recovery and Resilience Facility.

March 2025

Over the last decade, Information and Communication Technologies (ICTs) have changed the way employees work and communicate with each other. Despite the many benefits of digitalisation of work, the widespread access to digital devices in working life provides an alternative medium for new forms of a

September 2024

This report investigates regional employment dynamics in Europe before and during the COVID-19 pandemic, as well as the subsequent recovery from the crisis. Almost 90% of regions across the EU had exceeded their pre-pandemic employment levels by 2022. However, significant regional disparities in emp

August 2024

The interaction between workers and robots is expected to increase in modern workplaces due to rapid advancements in robotic technologies. Advanced robots often leverage progress in artificial intelligence, machine learning, and sensor technologies to achieve a higher level of sophistication and

July 2024
Forthcoming
Publication
Research report
Data results (1)
24 October 2023
Reference period:

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