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L’ère numérique: opportunités et défis pour le travail et l’emploi

La capacité du genre humain à stocker, transmettre et manipuler des informations s’est considérablement accrue au cours de ces dernières années grâce aux innovations dans les technologies de l’informatique et des télécommunications. Ces technologies (TIC) ont d’importantes répercussions sur la plupart des domaines de l’économie, ce qui entraîne une accélération générale du rythme de l’évolution technique. Parallèlement, le contenu, l’organisation, la conception, la législation et la protection du travail sont autant d’aspects soumis à de profonds changements en cette époque dominée par le numérique. Bien souvent, ces changements brouillent aussi les frontières entre les différentes dimensions du travail et entre le travail, l’emploi et l’activité non professionnelle.

Topic

Recent updates

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Regulatory responses to algorithmic management in the EU

Since 2013, Eurofound's ERM database on restructuring-related legislation has been documenting regulatory developments in the Member States of the European Union and Norway. The most recent update to the database...

Article
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From January to June 2022, Eurofound supported the work of France's presidency of the Council of the EU, providing valuable research results on specific topics linked with the presidency priorities.

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EU context

Les décideurs politiques doivent obtenir les connaissances qui leur permettront d’appréhender des problématiques telles que l’élaboration d’une législation adaptée, la manière de garantir la protection sociale au sens large et l’équilibre à trouver entre les exigences des entreprises, de nos sociétés et des individus dans la mise à profit du potentiel considérable de la numérisation.

En 2015, la Commission européenne a adopté sa stratégie pour un marché unique numérique en Europe, l’érigeant en priorité politique. Cette stratégie est propre à créer des opportunités centrées sur le numérique pour les citoyens et les entreprises; elle vise en outre à consolider la position de l’UE en tant que leader mondial de l’économie numérique. Elle vise également à améliorer l’accès à l’information, à contribuer à la création d’emplois pour les personnes disposant des compétences numériques adéquates et à transformer les services publics.  Au vu de l’essor de l’économie collaborative à travers l’UE, la Commission s’est fixé comme objectif de stimuler le développement de services nouveaux et novateurs tout en garantissant des mesures de protection appropriées. Dans son agenda européen pour l’économie collaborative, publié en 2016, la Commission clarifie les règles et les recommandations politiques dans ce domaine pour les citoyens, les entreprises et les États membres.

Le travail d’Eurofound

Eurofound se penche sur les conséquences plus larges de l’ampleur et de la portée des techniques numériques pour le marché du travail par rapport aux conditions de travail, à la réglementation du travail et au-delà.

Les répercussions sur l’emploi des technologies révolutionnaires dans le secteur des services sont examinées. Eurofound analyse également les conséquences potentielles de l’économie des plates-formes, notamment du travail participatif, pour le marché du travail. En outre, les recherches sur les conditions de travail et d’emploi des travailleurs mobiles du domaine des TIC se poursuivent.

Elles porteront sur la nature du travail et de l’emploi à l’ère numérique en mettant l’accent sur:

Principales contributions

Un rapport établi conjointement avec l’Organisation internationale du Travail (OIT) sur l’affranchissement par rapport aux horaires et aux lieux des activités professionnelles individuelles étudie les effets du télétravail et du travail mobile fondé sur les TIC sur des aspects précis des conditions de travail.

La Série de séminaires de la Fondation (FSS) offre aux gouvernements, aux syndicats et aux employeurs un espace de discussion dédié aux politiques de l’UE concernant les aspects sociaux et relatifs au travail et l’emploi de l’UE. En 2016, la FSS s’est concentrée sur les effets de la numérisation sur le travail et sur la mise en place de programmes nationaux pour une meilleure mise en œuvre des changements numériques.

Key outputs

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Automation and digitisation technologies, including artificial intelligence, are rapidly evolving and becoming increasingly powerful and pervasive. The full range of their effects in the workplace is yet to be seen...

12 septembre 2023
Publication
Research report

Current and ongoing research

 

Other ongoing work

  • In 2021, Eurofound will finalise and publish its 2020 work programme research on the impact of digitisation technologies on work organisation and working conditions and launch its online flagship resource on digitalisation.

 

Eurofound expert(s)

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Sara Riso is a research manager in the Working Life unit at Eurofound. She is involved in research projects in the areas of employment change and restructuring. She joined...

Research manager,
Working life research unit
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Tina Weber is a research manager in Eurofound’s Working Life unit. Having previously shared her time between the Employment and Working Life units, her work has focused on labour...

Research manager,
Working life research unit
Publications results (44)

La pandémie de COVID-19 a eu un impact considérable sur l’accessibilité des services de santé, d’éducation et de soins pour tous les Européens. C’est également le cas des enfants, qui, dans plusieurs pays, ont vu leur école fermée et remplacée par l’enseignement à distance. Les enfants ont également

28 January 2021

New digital technologies have expanded the possibilities of employee monitoring and surveillance, both in and outside the workplace. In the context of the increasing digitalisation of work, there are many issues related to employee monitoring that warrant the attention of policymakers. As well as

09 December 2020

Platform work– the matching of supply and demand for paid labour through an online platform – is still small in scale but is expected to grow. Accordingly, it is important to anticipate the opportunities and risks related to this business model and employment form. This report explores potential

21 September 2020

Developments in information and communication technology (ICT) have been among the key drivers of change in working life over the past two decades. Specifically, telework and ICT-based mobile work (TICTM) exemplifies how digital technology has led to more flexible workplace and working time

02 July 2020

To support the European Commission’s objective of ensuring Europe is fit for the digital age, this report examines the use of digital technologies in social services and the policies that promote digital transformation. The report explores some of the main issues involved in implementing

02 April 2020

Innovation and technological advancement are natural features of developed economies, and they are necessary to maintain and improve sustainable competitiveness in an era of globalisation. However, while most innovation tends to be incremental, some has a disruptive effect on production and service

22 January 2020

Advances in ICT have opened the door to new ways of organising work. We are shifting from a regular, bureaucratic and ‘factory-based’ working time pattern towards a more flexible model of work. Telework and ICT-based mobile work (TICTM) has emerged in this transition, giving workers and employers

16 January 2020

Le travail sur une plateforme a fait son apparition sur le marché du travail européen il y a une dizaine d’années. Bien qu’il soit encore peu développé, il prend de plus en plus d’ampleur et diverses formes. Les différents types de travail sur une plateforme ont des effets très variés sur les

23 September 2019

This report looks into the impact of the accelerated application of automation and digitisation technologies on the wage and tasks structure of employment in Europe. Despite the high level of uncertainty of these projections, the contribution of this report is to extend the analysis beyond just the

10 April 2019

This report examines the issues in relation to ‘work on demand’, a topic that has received considerable attention in the media recently, mainly due to its links with the platform economy. Work on demand is often presented as a ‘win–win situation’: workers get to tailor their work according to their

14 December 2018

Online resources results (26)

Regulatory responses to algorithmic management in the EU

Since 2013, Eurofound's ERM database on restructuring-related legislation has been documenting regulatory developments in the Member States of the European Union and Norway. The most recent update to the database captures new legislation concerning the use of algorithmic management in the employment

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Bank restructuring: disruptors versus incumbents

While high-street banks reacted to the COVID-19 pandemic by accelerating the push to digitalisation and cutting jobs, some digital-only banks are recruiting new staff to meet growing demand. An example is the ‘disruptor’ bank Revolut which has recently announced the creation of 1,000 jobs worldwide

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Twin transition and pandemic challenge Eurofound to increase expertise, strengthen partnerships, expand reach, says new Director

Eurofound welcomed Ivailo Kalfin to his new role as Executive Director on 1 June. After one month in the job, he reflects on the challenges facing the EU, how they will impact on the work of Eurofound and his priorities for shaping the Agency over the next five years.

Telework, ICT-based mobile work in Europe: Trends, challenges and the right to disconnect 11 March 2021 - EMCO virtual meeting hosted by the Portuguese Presidency of the Council of the European Union Presentation by Oscar Vargas Llave, Research Manager, Eurofound

16 mars 2021

Working remotely: An overview of trends, opportunities, challenges and risks 9 March 2021 Presentation by Irene Mandl, Head of unit - Employment, Eurofound

9 mars 2021

Connecting and disconnecting and work-life balance 9 March 2021 Presentation by Tina Weber, Research manager - Employment unit, Eurofound

9 mars 2021
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Coronavirus highlights sick pay void for platform workers

The coronavirus (COVID-19) outbreak is starting to have a serious impact on the world economy. The consequences for platform workers are especially severe in light of forced work stoppages due to self-isolation and lack of sick pay in many cases. Recent media coverage shows that platform workers in


Blogs results (23)
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Digital technologies are transforming work, but the implications have not yet been fully grasped. In a recent Eurofound report, we focus on three main vectors of change to discuss the effects of digital technologies on work and employment and the policy responses such change demands.

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In the digital age, there are fewer routine jobs because of a higher risk of automation. But a great paradox of this age is this: workers in most types of jobs, including high-skilled ones, are reporting higher levels of routine at work. This emerges from a new study of the task content of

28 septembre 2016
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Since the advent of the Industrial Revolution, technological change has brought both opportunities and risks. However, the widespread entry of computing technology into the workplace in the 1980s, and in particular the arrival of the World Wide Web in the 1990s, has profoundly affected society and

25 mai 2016

Upcoming publications results (4)

This report reviews the quality of the national social partners’ involvement in the implementation of the reforms and investments shaping the digital and green transition in the context of national policymaking. These reforms and investments stem mainly from the Recovery and Resilience Facility.

March 2025

Over the last decade, Information and Communication Technologies (ICTs) have changed the way employees work and communicate with each other. Despite the many benefits of digitalisation of work, the widespread access to digital devices in working life provides an alternative medium for new forms of a

September 2024

This report investigates regional employment dynamics in Europe before and during the COVID-19 pandemic, as well as the subsequent recovery from the crisis. Almost 90% of regions across the EU had exceeded their pre-pandemic employment levels by 2022. However, significant regional disparities in emp

August 2024

The interaction between workers and robots is expected to increase in modern workplaces due to rapid advancements in robotic technologies. Advanced robots often leverage progress in artificial intelligence, machine learning, and sensor technologies to achieve a higher level of sophistication and

July 2024
Forthcoming
Publication
Research report
Data results (1)
24 octobre 2023
Reference period:

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