Direkt zum Inhalt
topic_digitalage.jpg

Digitales Zeitalter: Chancen und Herausforderungen für Arbeit und Beschäftigung

Die Fähigkeit des Menschen, Informationen zu speichern, weiterzugeben und zu verarbeiten, hat sich in den letzten Jahren durch Innovationen in den Bereichen Informatik und Telekommunikationstechnologien enorm weiterentwickelt. Solche Informations- und Kommunikationstechnologien (IKT) haben in nahezu allen Wirtschaftsbereichen beträchtliche Auswirkungen, was zu einer generellen Beschleunigung des technischen Wandels führt. Gleichzeitig unterliegen die Arbeit, ihr Inhalt, ihre Organisation und Gestaltung sowie ihre Regulierung und ihr Schutz in diesem digitalen Zeitalter erheblichen Veränderungen. Diese Veränderungen gehen häufig mit einem Verwischen der Grenzen zwischen verschiedenen Dimensionen der Arbeit und zwischen den Bereichen Arbeit, Beschäftigung und nicht arbeitsbezogene Tätigkeiten einher.

Topic

Recent updates

fr-presidency-logo-sm.png

From January to June 2022, Eurofound supported the work of France's presidency of the Council of the EU, providing valuable research results on specific topics linked with the presidency priorities.

Web page

EU context

Politische Entscheidungsträger müssen Informationen sammeln, die ihnen helfen, Fragen zu einer wirksamen Regulierung zu beantworten, oder wie sich der Sozialschutz im breitesten Sinne gewährleisten und ein Ausgleich zwischen den Anforderungen von Unternehmen, Organisationen und Einzelpersonen bei der Realisierung des großen Potenzials der Digitalisierung schaffen lässt.

Die Europäische Kommission hat ihre Strategie des digitalen Binnenmarktes für Europa 2015 angenommen und sie zu einer ihrer politischen Prioritäten erklärt. Die Strategie kann digitale Chancen für Bürger und Unternehmen schaffen, und sie soll die weltweit führende Stellung der EU in der digitalen Wirtschaft stärken. Sie will den Zugang zu Informationen verbessern, Arbeitsplätze für Menschen mit den richtigen digitalen Kompetenzen schaffen und die öffentlichen Dienste grundlegend verändern.  Da die kollaborative Wirtschaft EU-weit expandiert, möchte die Kommission die Entwicklung neuer und innovativer Dienstleistungen fördern, wobei angemessene Schutzmaßnahmen gewährleistet werden sollen. Die Mitteilung der Kommission über die Europäische Agenda für die kollaborative Wirtschaft von 2016 klärt die Regeln und politischen Empfehlungen in diesem Bereich für Bürger, Unternehmen und Mitgliedstaaten.

Tätigkeiten von Eurofound

Eurofound untersucht, welche allgemeinen Auswirkungen der immer häufigere und umfassendere Einsatz digitaler Technologien auf dem Arbeitsmarkt für die Bereiche Arbeitsbedingungen, arbeitsrechtliche Vorschriften und darüber hinaus hat.

Die Auswirkungen zukunftsweisender Technologien auf die Beschäftigung im Bereich Dienstleistungen werden ebenfalls erkundet. Außerdem prüft Eurofound die Auswirkungen der Plattformwirtschaft und insbesondere des Crowdsourcing auf den Arbeitsmarkt. Ferner werden die Forschungsarbeiten zu den Arbeits- und Beschäftigungsbedingungen von IKT-gestützten mobilen Arbeitnehmern fortgeführt.

Die Art der Arbeit und Beschäftigung im digitalen Zeitalter wird unter besonderer Berücksichtigung folgender Punkte untersucht:

Wichtige Beiträge

In einem gemeinsamen Bericht mit der Internationalen Arbeitsorganisation (ILO) über das Arbeiten jederzeit und überall wurden die Auswirkungen der Telearbeit und der IKT-gestützten mobilen Arbeit auf ausgewählte Elemente der Arbeitsbedingungen untersucht.

Eurofounds Seminarreihe (Foundation Seminar Series, FSS) bietet Regierungen, Gewerkschaften und Arbeitgebern Gelegenheit, über die Entwicklung der sozialen, beschäftigungs- und arbeitsbezogenen EU-Strategien zu diskutieren. Im Mittelpunkt der FSS standen 2016 die Auswirkungen der Digitalisierung auf die Arbeit und die Entwicklung nationaler Agenden für eine bessere Umsetzung digitaler Veränderungen.

Key outputs

Current and ongoing research

 

Other ongoing work

  • In 2021, Eurofound will finalise and publish its 2020 work programme research on the impact of digitisation technologies on work organisation and working conditions and launch its online flagship resource on digitalisation.

 

Eurofound expert(s)

sara-riso-2023.png

Sara Riso is a research manager in the Working Life unit at Eurofound. She is involved in research projects in the areas of employment change and restructuring. She joined...

Research manager,
Working life research unit
tina-weber-2023.png

Tina Weber is a research manager in Eurofound’s Working Life unit. Having previously shared her time between the Employment and Working Life units, her work has focused on labour...

Research manager,
Working life research unit
Publications results (44)

Employment levels in the EU27 recovered from the effects of the COVID-19 pandemic in 2020–2021 much faster than they did after the global financial crisis in 2008–2010. This was despite the immediate job loss effects of the two crises being of comparable scale. Demographic change is affecting labour

28 March 2024

Automation and digitisation technologies, including artificial intelligence, are rapidly evolving and becoming increasingly powerful and pervasive. The full range of their effects in the workplace is yet to be seen. It is, however, important not only to explore the ethical implications of digital te

12 September 2023

Der vorliegende Bericht befasst sich mit den Auswirkungen der COVID-19-Krise auf die Sozialdienste in der EU. Die Pandemie wirkte sich zwar negativ auf die Sozialdienste aus, lieferte jedoch Erkenntnisse darüber, wie die Sozialdienste auf neue Herausforderungen und soziale Risiken vorbereitet werden

16 August 2023

The rise of the platform economy during the last decade is one of the main disrupting forces for European labour markets. While standard employment remains the norm, platforms are expanding their reach and diversifying into novel business models. In doing so, they are also attracting an increasing n

16 May 2023

On request by the Swedish Presidency of the Council of the European Union, Eurofound prepared a background paper as a basis for the discussion at the informal Employment, Social Policy, Health and Consumer Affairs Council (EPSCO) meeting on 3-4 May 2023. The paper outlines some of the key challenges

04 May 2023

Da sich die Volkswirtschaften allmählich von der COVID-19-Pandemie erholen, wird der Arbeitskräftemangel trotz der Auswirkungen des Krieges in der Ukraine auf die Energie- und Rohstoffpreise zunehmend deutlich. Dazu gehören Engpässe, die in einigen Branchen und Berufen seit einiger Zeit bereits

28 March 2023

In diesem Bericht werden die Forschungsarbeiten von Eurofound zur Telearbeit während der COVID-19-Pandemie in den Jahren 2020 und 2021 vorgestellt. Untersucht werden Veränderungen in Bezug auf Telearbeit, Arbeitsbedingungen für Arbeitnehmer, die von zu Hause aus arbeiten, und Änderungen der

08 December 2022

Das Privatkundengeschäft eignet sich sehr gut für eine Untersuchung der Auswirkungen der Digitalisierung auf Arbeit und Beschäftigung. Finanzdienstleistungen werden zunehmend online ohne Beteiligung von Bankfilialen mit persönlichem Kundenkontakt erbracht. Viele im Privatkundengeschäft tätige Banken

26 September 2022

In collecting information on essential services, the European Commission requested Eurofound to provide input on certain aspects of existing and planned measures in the Member States to improve access to essential services in reference to Principle 20 of the European Pillar of Social Rights. For

07 September 2022

Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns. Recently, the policy debate surrounding these concerns has become more prominent and has

30 May 2022

Online resources results (25)
Image of woman paying for goods by credit card through a smartphone in a coffee shop

Bank restructuring: disruptors versus incumbents

While high-street banks reacted to the COVID-19 pandemic by accelerating the push to digitalisation and cutting jobs, some digital-only banks are recruiting new staff to meet growing demand. An example is the ‘disruptor’ bank Revolut which has recently announced the creation of 1,000 jobs worldwide

photo_ivailo_kalfin.png

Twin transition and pandemic challenge Eurofound to increase expertise, strengthen partnerships, expand reach, says new Director

Eurofound welcomed Ivailo Kalfin to his new role as Executive Director on 1 June. After one month in the job, he reflects on the challenges facing the EU, how they will impact on the work of Eurofound and his priorities for shaping the Agency over the next five years.

Telework, ICT-based mobile work in Europe: Trends, challenges and the right to disconnect 11 March 2021 - EMCO virtual meeting hosted by the Portuguese Presidency of the Council of the European Union Presentation by Oscar Vargas Llave, Research Manager, Eurofound

16 März 2021

Working remotely: An overview of trends, opportunities, challenges and risks 9 March 2021 Presentation by Irene Mandl, Head of unit - Employment, Eurofound

9 März 2021

Connecting and disconnecting and work-life balance 9 March 2021 Presentation by Tina Weber, Research manager - Employment unit, Eurofound

9 März 2021
image_covid_platform_workers_article_18032020.png

Coronavirus highlights sick pay void for platform workers

The coronavirus (COVID-19) outbreak is starting to have a serious impact on the world economy. The consequences for platform workers are especially severe in light of forced work stoppages due to self-isolation and lack of sick pay in many cases. Recent media coverage shows that platform workers in

image_article_amazon_21052019.png

Amazon’s expansion in Europe

The U.S. online retail giant Amazon is investing heavily in Europe, creating 11,580 jobs in 2018 alone. As Europe turns towards e-commerce, automation and digitalisation, Amazon will play a key role in reshaping the retail sector. But its impacts are unlikely to be confined to retail alone.


Blogs results (23)
ef22076.png

The platform economy is one of those moving targets, which, despite receiving increasing media and policy attention, has proven difficult to regulate. Given the heterogeneity of employment relationships, business models, types of platform work and cross-border issues, this is not surprising. Yet, in

27 September 2022
ef22060.png

Telework has become a permanent feature of working life in Europe. While we’ve seen the benefits of more flexible ways of working – particularly during the pandemic – the problems that arise from an increasingly connected life are also becoming clearer. Unfortunately, legislation alone may not be

13 Juli 2022
ef22059.png

The answer is yes – potentially. Assessing the environmental benefits of telework is a complex task, because any move to work from home involves a series of changes in individuals’ daily lives and activities, as well as company-level decisions, that may positively or negatively influence the level

23 Juni 2022
ef22043.png

Whether it is couch surfing, baby-sitting, pizza delivery or getting Ikea furniture assembled by somebody who can do it better, platforms can mediate all kinds of voluntary or professional services. Platform work is at the heart of the ‘sharing economy’. But while this may sound like a new form of

31 März 2022
ef22052.png

When it comes to Europe’s COVID-19 recovery and its aspiration to build back a more resilient society, the so-called green and digital transitions have dominated EU policy discussions. And as Eurofound made preparations for the 2022 Foundation Forum – a unique occasion for high-level debate on the

11 März 2022
ef21088.png

The advent of AI has far more consequences for how work is organised, performed and valued than any previous technological revolution. In order to make the most of this digital transformation we need inclusive and nuanced policy debates on its employment effects and how to future-proof policies: we

8 Dezember 2021
ef21076.png

The massive and rapid adoption of telework in 2020 in response to the COVID-19 lockdowns exposed gaps in the legislation governing telework arrangements across the EU Member States. In some cases, there was no regulation in place; in others, it was too restrictive. Governments scrambled to put

31 Mai 2021
ef21067.png

While 2020 may come to be seen as the year platform work gathered pace and started to go mainstream – thanks in large part to COVID-19 containment measures sparking an increase in food and grocery delivery – 2021 could be the year that regulation of platform work is set in motion. The well-known

24 Februar 2021
ef21013.png

The COVID-19 pandemic compelled governments to take exceptional measures to monitor and control the spread of the Coronavirus. Among them was the introduction in most EU Member States of tracking apps to gather data on citizens who have contracted the virus and to trace their contacts, a measure

13 Januar 2021
ef20084.png

​​​​​​​With remote working becoming the new normal for many workers, it is surely the case that many employers are anxious to ensure that their employees are putting in full working days. Companies are likely to be investing in and deploying digital technologies for tracking employee performance

9 Dezember 2020

Upcoming publications results (4)

This report reviews the quality of the national social partners’ involvement in the implementation of the reforms and investments shaping the digital and green transition in the context of national policymaking. These reforms and investments stem mainly from the Recovery and Resilience Facility.

March 2025

Over the last decade, Information and Communication Technologies (ICTs) have changed the way employees work and communicate with each other. Despite the many benefits of digitalisation of work, the widespread access to digital devices in working life provides an alternative medium for new forms of a

September 2024

This report investigates regional employment dynamics in Europe before and during the COVID-19 pandemic, as well as the subsequent recovery from the crisis. Almost 90% of regions across the EU had exceeded their pre-pandemic employment levels by 2022. However, significant regional disparities in emp

August 2024

The interaction between workers and robots is expected to increase in modern workplaces due to rapid advancements in robotic technologies. Advanced robots often leverage progress in artificial intelligence, machine learning, and sensor technologies to achieve a higher level of sophistication and

July 2024
Forthcoming
Publication
Research report
Data results (1)
24 Oktober 2023
Reference period:

Disclaimer

When freely submitting your request, you are consenting Eurofound in handling your personal data to reply to you. Your request will be handled in accordance with the provisions of Regulation (EU) 2018/1725 of the European Parliament and of the Council of 23 October 2018 on the protection of natural persons with regard to the processing of personal data by the Union institutions, bodies, offices and agencies and on the free movement of such data. More information, please read the Data Protection Notice.