Digitalisering
Digitalisering is de voortdurende integratie van digitale technologieën en gedigitaliseerde data in de hele economie en samenleving. De dubbele groene en digitale transitie versnellen het tempo van verandering die alle aspecten van ons leven beïnvloedt en zullen veel gevolgen hebben voor de toekomst van het werk. Innovaties en ontwikkelingen in geavanceerde technologieën hebben aanzienlijke effecten op vrijwel alle gebieden van de economie en op de samenleving als geheel. Werk, de inhoud, de organisatie en het ontwerp, de regulering en bescherming, ondergaan allemaal verandering. De voortdurende automatisering en digitalisering van diensten, en de groeiende introductie van kunstmatige intelligentie (AI) op de werkplek, blijven de aard van het werk, de vaardigheidsbehoeften en de manier waarop taken worden toegewezen, uitgevoerd en beoordeeld veranderen. Dit zorgt ook vaak voor een vervaging van de grenzen tussen werk en niet-werkactiviteit.
Nieuw en aankomend
Vind hieronder de nieuwste inhoud over dit onderwerp.
30 April 2026
14 April 2026
July 2026
Over Digitalisering
Meer informatie over dit onderwerp en de relevantie ervan voor het EU-beleid.
Hoogtepunten voor Digitalisering
Dit is een selectie van de meest relevante resultaten voor dit onderwerp.
22 May 2026
EU-brede digitaliseringsenquête voor de sociale economie
21 July 2024
Human–robot interaction: What changes in the workplace?
12 September 2023
Ethical digitalisation at work: From theory to practice
Automation and digitisation technologies, including artificial intelligence, are rapidly evolving and becoming increasingly powerful and pervasive. The full range of their effects in the workplace is yet to be seen. It is, however, important not only to explore the ethical implications of digital technologies and the effects of such technologies on working conditions as they emerge, but also to anticipate any unintended effects that raise new ethical challenges. Using a variety of research methods and building on previous research on the digital workplace, this report examines the many ramifications of digital technologies in the workplace, looking at the fundamental rights and ethical principles most at stake and the areas of working conditions most likely to be affected.
8 December 2022
The rise in telework: Impact on working conditions and regulations
This report presents Eurofound’s research on telework during the COVID-19 pandemic in 2020 and 2021. It explores changes in the incidence of telework, working conditions experienced by employees working from home and changes to regulations addressing issues related to this working arrangement. The findings reveal a rapid escalation of telework triggered by the pandemic: in 2021, 2 out of 10 European employees were teleworking – a figure that most likely would not have been reached before 2027 had the pandemic not occurred. The health crisis unleashed the social and technological potential for flexibility in terms of working time and place. The impacts of telework on working conditions were initially difficult to determine because it was difficult to disentangle them from pandemic-induced factors, such as lockdowns and school closures. However, both the positive impacts, such as the contribution of telework to improving work–life balance, and the negative impacts, such as reduced social interaction and an increase in overtime worked, have become more evident. The rise in telework and an awareness of its implications for working conditions have prompted a renewed focus on regulatory frameworks, with new telework regulations passed in several EU Member States.
25 September 2022
Digitalisering: Herstructurering van trends in retailbankieren
De retailbanksector is vruchtbare grond om de effecten van digitalisering op werk en werkgelegenheid te bestuderen. Financiële diensten worden steeds vaker online geleverd, zonder de tussenpersoon van klantgerichte instellingen. Veel banken in deze sector ondergaan sinds de wereldwijde financiële crisis een reeks herstructureringen, en het is een van de weinige dienstensectoren met stagnerende of dalende werkgelegenheid. Naast de technologische veranderingen in de manier waarop diensten worden geleverd, reageert de sector ook op andere uitdagingen, waaronder een verhoogde regelgeving en compliance-last, concurrentie van fintech, lage rentetarieven en verminderde winstgevendheid. De casestudy's in dit rapport beschrijven voorbeelden van recente herstructureringen in de sector, wat de motivatie voor de herstructurering was, hoe deze werd beheerd en hoe deze de werkgelegenheid, werkorganisatie en andere bedrijfs- en werknemersresultaten beïnvloedde.
30 May 2022
Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns. Recently, the policy debate surrounding these concerns has become more prominent and has increasingly focused on AI. This report maps relevant European and national policy and regulatory initiatives. It explores the positions and views of social partners in the policy debate on the implications of technological change for work and employment. It also reviews a growing body of research on the topic showing that ethical implications go well beyond legal and compliance questions, extending to issues relating to quality of work. The report aims to provide a good understanding of the ethical implications of digitisation and automation, which is grounded in evidence-based research.
24 October 2021
Digitisation in the workplace
Research into the transformative potential of the digital revolution tends to take a quantitative approach in an attempt to monitor changes in employment levels due to digitalisation. The fear of potential job losses and negative disruption brought about by digital technologies has permeated the policy debate on digitalisation. In contrast, this report, based on case study research, takes a more qualitative approach to exploring the impact of selected digital technologies (internet of things, 3D printing, and virtual and augmented reality) in the workplace. While digital technologies can bring many opportunities and have been shown to be beneficial for both workers and organisations, there is a need to put safeguards in place to ensure employee data protection and privacy. A well-functioning social dialogue is also key to reaping the benefits of digital technologies and preventing – or minimising – any negative outcomes.
9 September 2021
Right to disconnect: Exploring company practices
Digital technologies have made it possible for many workers to carry out their work at any time and anywhere, with consequent advantages and disadvantages. Eurofound data show that teleworkers are twice as likely to exceed the 48-hour working time limit, take insufficient rest and work in their free time, with knock-on effects on their physical and mental health. To address this issue, there have been calls for the ‘right to disconnect’. This report is based on case studies that chart the implementation and impact of the right to disconnect at workplace level. It builds on previous Eurofound research that shows an increase in collective agreements providing for a right to disconnect in countries that have enshrined this right in their legislation. With the exponential growth in teleworking brought about by the COVID-19 pandemic, the importance of striking a better balance between the opportunities and the challenges associated with teleworking and ICT-based flexible working has become more relevant than ever before.
9 December 2020
Employee monitoring and surveillance: The challenges of digitalisation
New digital technologies have expanded the possibilities of employee monitoring and surveillance, both in and outside the workplace. In the context of the increasing digitalisation of work, there are many issues related to employee monitoring that warrant the attention of policymakers. As well as the often-cited privacy and ethical concerns, there are also important implications for worker–employer relations, as digitally enabled monitoring and surveillance inevitably shift power dynamics in the workplace. Based on input from the Network of Eurofound Correspondents, this report explores the regulatory approaches to workplace monitoring in Europe, and the many challenges arising from the use of new digital technologies. Drawing from empirical and qualitative research, the report also provides some insight into the extent of employee monitoring in Europe and the implications for job quality and work organisation.
Experts over Digitalisering
De onderzoekers van Eurofound bieden deskundige inzichten en kunnen worden gecontacteerd voor vragen of mediaverzoeken.
Dragoș Adăscăliței
Research officerDragoș Adăscăliței is onderzoeksmedewerker bij de Employment Unit van Eurofound. Zijn huidige onderzoek richt zich op onderwerpen gerelateerd aan de toekomst van werk, waaronder de impact van kunstmatige intelligentie op banen, de gevolgen van automatisering voor werkgelegenheid en regelgevende kwesties rond platformwerk. Hij levert ook regelmatig bijdragen aan vergelijkende projecten die structurele veranderingen op de Europese arbeidsmarkten monitoren. Voordat hij bij Eurofound kwam, was hij docent Arbeidsverhoudingen aan de University of Sheffield, Management School. Hij heeft een MA in Politicologie van de Central European University en een PhD in Sociologie van de Universiteit van Mannheim.
Sara Riso
Senior research managerSara Riso trad in 2006 toe tot Eurofound en is momenteel senior onderzoeksmanager in de Working Life unit. Ze is betrokken bij onderzoeksprojecten gericht op digitalisering en arbeidsomstandigheden. Voordat ze bij Eurofound kwam, beheerde Sara onderzoeksprojecten voor grote Europese verenigingen en netwerken in Brussel. Haar academische achtergrond ligt in psychologie, communicatie en talen. Haar belangrijkste onderzoeksinteresse ligt in het verkennen van nieuwe stressfactoren op de werkvloer die voortkomen uit de toenemende digitalisering van werk, veranderende organisatiepraktijken en verandermanagementstrategieën om de uitdagingen van digitalisering in moderne werkomgevingen aan te pakken.
Alle inhoud voor Digitalisering
Dit gedeelte biedt toegang tot alle inhoud die over het onderwerp is gepubliceerd.
