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Het digitale tijdperk: kansen en uitdagingen op het gebied van werk en werkgelegenheid

Onze mogelijkheden om informatie op te slaan, over te dragen en te bewerken zijn de afgelopen jaren enorm toegenomen door innovaties in computertechniek en telecommunicatietechnologieën. Informatie- en communicatietechnologieën hebben verreikende gevolgen in vrijwel alle economische sectoren en leiden tot een algehele versnelling van het tempo van technologische verandering. Tegelijkertijd ondergaan werk en de inhoud, organisatie, vormgeving, regelgeving en bescherming daarvan in dit digitale tijdperk grote veranderingen. Door deze veranderingen vervagen de grenzen tussen verschillende dimensies van werk en tussen werk, dienstverband en activiteiten die geen werk betreffen.

Topic

Recent updates

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Regulatory responses to algorithmic management in the EU

Since 2013, Eurofound's ERM database on restructuring-related legislation has been documenting regulatory developments in the Member States of the European Union and Norway. The most recent update to the database...

Article
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From January to June 2022, Eurofound supported the work of France's presidency of the Council of the EU, providing valuable research results on specific topics linked with the presidency priorities.

Web page

EU context

Beleidsmakers moeten kennis vergaren die hen helpt vraagstukken op te lossen met betrekking tot doeltreffende regelgeving, die sociale bescherming in brede zin waarborgt en de behoeften van het bedrijfsleven, de samenleving en het individu in evenwicht brengt bij de benutting van het enorme potentieel van digitalisering.

De Europese Commissie heeft in 2015 haar strategie voor de digitale eengemaakte markt voor Europa aangenomen en als een van haar beleidsprioriteiten aangemerkt. De strategie kan digitale kansen voor burgers en bedrijven creëren en heeft tot doel de positie van de EU als wereldleider in de digitale economie te versterken. Zij is erop gericht de toegang tot informatie te verbeteren, banen beschikbaar te maken voor mensen met de juiste digitale vaardigheden en overheidsdiensten te veranderen.  In het licht van de uitbreiding van de deeleconomie in de hele EU wil de Commissie de ontwikkeling van nieuwe en innovatieve diensten aanmoedigen en tegelijkertijd adequate beschermingsmaatregelen treffen. De mededeling van de Commissie uit 2016 over de Europese agenda voor de deeleconomie verduidelijkt de regels en beleidsadviezen op dit terrein voor burgers, het bedrijfsleven en de lidstaten.

Het werk van Eurofound

Eurofound bestudeert de algemene gevolgen op het gebied van onder andere arbeidsomstandigheden en arbeidswetgeving van de digitale technologieën die sterk aan belang en reikwijdte op de arbeidsmarkt toenemen.

Zij onderzoekt wat de gevolgen van baanbrekende technologieën in de dienstensector zijn voor de werkgelegenheid. Eurofound doet ook onderzoek naar de gevolgen van de platformeconomie, en met name platformwerk, voor de arbeidsmarkt. Verder wordt het onderzoek naar de arbeidsomstandigheden en werkgelegenheid van door ICT mobiele werknemers voortgezet.

Er zal onderzoek worden gedaan naar de aard van werk en werkgelegenheid in het digitale tijdperk, met bijzondere aandacht voor:

Belangrijkste bijdragen

In een gezamenlijk verslag van Eurofound en de Internationale Arbeidsorganisatie (IAO) over altijd en overal werken wordt ingegaan op het effect van telewerken en door ICT mobiel werk op bepaalde elementen van arbeidsomstandigheden.

De Foundation Seminar Series (FSS) van Eurofound biedt overheden, vakbonden en werkgevers de gelegenheid de ontwikkeling van sociaal, werkgelegenheids- en arbeidsgerelateerd beleid van de EU te bespreken. In 2016 was de FSS gericht op het effect van digitalisering op werk en op het ontwerp van nationale agenda's voor betere uitvoering van digitale veranderingen.

Key outputs

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De retailbankingsector biedt een productief kader voor het bestuderen van de gevolgen van digitalisering voor het werk en de werkgelegenheid. Financiële diensten worden steeds vaker online aangeboden, zonder tussenkomst van...

26 september 2022
Publication
Research report

Current and ongoing research

 

Other ongoing work

  • In 2021, Eurofound will finalise and publish its 2020 work programme research on the impact of digitisation technologies on work organisation and working conditions and launch its online flagship resource on digitalisation.

 

Eurofound expert(s)

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Sara Riso is a research manager in the Working Life unit at Eurofound. She is involved in research projects in the areas of employment change and restructuring. She joined...

Research manager,
Working life research unit
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Tina Weber is a research manager in Eurofound’s Working Life unit. Having previously shared her time between the Employment and Working Life units, her work has focused on labour...

Research manager,
Working life research unit
Publications results (44)

Het privé- en werkleven in Europa werd in 2021 voor het tweede jaar op rij in grote mate bepaald door de COVID-19-pandemie. Eurofound bleef intussen de vele verschillende gevolgen van die situatie in alle EU-lidstaten onderzoeken en vastleggen. Leven en werken in Europa 2021 biedt een momentopname

09 May 2022

This paper provides a context for the questions to be explored within the Foundation Forum 2022. Europe is emerging from the COVID-19 crisis having managed to protect its economy in the face of a major shock and prevent mass unemployment. However, challenges remain. While the Member States up to now

24 February 2022

The informal meeting of EU ministers responsible for employment and social policy (EPSCO) took place in Bordeaux on 14–15 February 2022. The meeting focused on the challenges posed by the major green and digital transitions to the labour market, and the way in which the European Union can support

14 February 2022

Technologische veranderingen gaan sneller naarmate de capaciteit van elektronische apparatuur voor de digitale opslag, verwerking en verzending van informatie toeneemt. Digitalisering transformeert de economie en arbeidsmarkten in de EU: bijna een derde van de werkplekken in de EU is ingedeeld in de

15 December 2021

Digital transformation is changing the world of work. This report looks at how social partners – the actors involved in the regulation of employment relationships – are increasingly adopting technological solutions to improve the services that they provide to their members and facilitate collective

10 December 2021

Dit rapport is bedoeld om Europese bedrijven te ondersteunen bij hun inspanningen om de uitdagingen van de COVID-19-pandemie het hoofd te bieden. De nadruk ligt op werkvloerpraktijken en op aspecten die bedrijven in de EU hebben geholpen om operationele veerkracht te ontwikkelen en tegelijkertijd de

09 December 2021

The rapid rise of the platform economy has led to a marked transformation of European labour markets, and existing regulatory frameworks and voluntary initiatives have yet to catch up. While platform work offers opportunities for workers and employers and potentially contributes to innovation

02 December 2021

In onderzoek naar het transformatiepotentieel van de digitale revolutie wordt vaak een kwantitatieve benadering gehanteerd, in een poging om veranderingen in de werkgelegenheid als gevolg van digitalisering te monitoren. De angst voor mogelijk banenverlies en ontwrichting als gevolg van digitale

25 October 2021

Digitale technologieën hebben het voor veel werknemers mogelijk gemaakt hun werk overal en op ieder moment te doen, en dat heeft voor- en nadelen. Uit gegevens van Eurofound blijkt dat telewerkers twee keer zo vaak de grens van 48 uur werktijd overschrijden, onvoldoende rust nemen en werken in hun

09 September 2021

The enormity of the impact of the COVID-19 pandemic on the lives and work of Europeans is hard to capture, but Eurofound’s priority in 2020 was to record and assess the experience of this societal upheaval across the EU Member States in all its detail, variety and modulation. Living and working in

07 May 2021

Online resources results (26)
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Amazon’s expansion in Europe

The U.S. online retail giant Amazon is investing heavily in Europe, creating 11,580 jobs in 2018 alone. As Europe turns towards e-commerce, automation and digitalisation, Amazon will play a key role in reshaping the retail sector. But its impacts are unlikely to be confined to retail alone.

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Lloyds bank’s digital transformation

Lloyds Banking Group is investing £3 billion (€3.35 billion) in technology and staff to improve its digital services. As a result, the Group has announced that it is cutting over 6,000 existing positions while creating 8,000 new jobs oriented towards digital technologies. The move reflects the

Platform work and employment conditions Informal meeting of EU Employment and Social Policy Ministers (EPSCO), 19 July 2018, Vienna, Austria Presentation by Juan Menéndez-Valdés, Director, Eurofound

19 juli 2018

Spain: AXA recognises workers’ right to turn phones off out of working hours

The beginning of 2017 witnessed increasing debate on allowing workers to disconnect their digital devices after working hours. In July 2017, insurance company AXA became the first company in Spain to recognise workers’ right to do so. The government is currently studying possible legislation in

Czech Republic: Latest working life developments – Q2 2017

Continued growth in the Czech economy, staff shortages in the social services sector, the tightening of agency employment rules and legislative measures to regulate Uber are the main topics of interest in this article. This country update reports on the latest developments in working life in the

Denmark: Latest working life developments – Q2 2017

Recommendations to position Denmark as a digital frontrunner in Europe, legislative proposals for health and safety and the terms of reference of the working environment committee are the main topics of interest in this article. This country update reports on the latest developments in working life

Italy: New rules to protect self-employed workers and regulate ICT-based mobile work

Italy’s parliament has approved new legislation giving protection to self-employed workers and regulating ICT-based mobile work. Employer organisations have generally welcomed it, but unions criticise the legislation for its weak wording, the limited leeway left to collective bargaining, and for the

Germany: Working time back on the social partners' agenda

Working time is set to be a high priority during the next collective bargaining round, according to the German Metalworkers’ Union (IG Metall), whose recent survey looked at working time satisfaction. Another survey, by the Federation of German Employers’ Associations in the Metal and Electrical

Spain: Latest working life developments – Q1 2017

The inability of the national social partners to agree salary recommendations; digital disconnection after working hours; and the effects of the increase in the minimum wage on employment are the main topics of interest in this article. This country update reports on the latest developments in

France: Latest working life developments – Q1 2017

Preparations for the presidential election and a revival of national social dialogue with the signing of a new collective agreement on the unemployment insurance scheme are the main topics of interest in this article. This country update reports on the latest developments in working life in France


Blogs results (23)
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The platform economy is one of those moving targets, which, despite receiving increasing media and policy attention, has proven difficult to regulate. Given the heterogeneity of employment relationships, business models, types of platform work and cross-border issues, this is not surprising. Yet, in

27 september 2022
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Telework has become a permanent feature of working life in Europe. While we’ve seen the benefits of more flexible ways of working – particularly during the pandemic – the problems that arise from an increasingly connected life are also becoming clearer. Unfortunately, legislation alone may not be

13 juli 2022
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The answer is yes – potentially. Assessing the environmental benefits of telework is a complex task, because any move to work from home involves a series of changes in individuals’ daily lives and activities, as well as company-level decisions, that may positively or negatively influence the level

23 juni 2022
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Whether it is couch surfing, baby-sitting, pizza delivery or getting Ikea furniture assembled by somebody who can do it better, platforms can mediate all kinds of voluntary or professional services. Platform work is at the heart of the ‘sharing economy’. But while this may sound like a new form of

31 maart 2022
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When it comes to Europe’s COVID-19 recovery and its aspiration to build back a more resilient society, the so-called green and digital transitions have dominated EU policy discussions. And as Eurofound made preparations for the 2022 Foundation Forum – a unique occasion for high-level debate on the

11 maart 2022
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The advent of AI has far more consequences for how work is organised, performed and valued than any previous technological revolution. In order to make the most of this digital transformation we need inclusive and nuanced policy debates on its employment effects and how to future-proof policies: we

8 december 2021
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The massive and rapid adoption of telework in 2020 in response to the COVID-19 lockdowns exposed gaps in the legislation governing telework arrangements across the EU Member States. In some cases, there was no regulation in place; in others, it was too restrictive. Governments scrambled to put

31 mei 2021
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While 2020 may come to be seen as the year platform work gathered pace and started to go mainstream – thanks in large part to COVID-19 containment measures sparking an increase in food and grocery delivery – 2021 could be the year that regulation of platform work is set in motion. The well-known

24 februari 2021
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The COVID-19 pandemic compelled governments to take exceptional measures to monitor and control the spread of the Coronavirus. Among them was the introduction in most EU Member States of tracking apps to gather data on citizens who have contracted the virus and to trace their contacts, a measure

13 januari 2021
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​​​​​​​With remote working becoming the new normal for many workers, it is surely the case that many employers are anxious to ensure that their employees are putting in full working days. Companies are likely to be investing in and deploying digital technologies for tracking employee performance

9 december 2020

Upcoming publications results (4)

This report reviews the quality of the national social partners’ involvement in the implementation of the reforms and investments shaping the digital and green transition in the context of national policymaking. These reforms and investments stem mainly from the Recovery and Resilience Facility.

March 2025

Over the last decade, Information and Communication Technologies (ICTs) have changed the way employees work and communicate with each other. Despite the many benefits of digitalisation of work, the widespread access to digital devices in working life provides an alternative medium for new forms of a

September 2024

This report investigates regional employment dynamics in Europe before and during the COVID-19 pandemic, as well as the subsequent recovery from the crisis. Almost 90% of regions across the EU had exceeded their pre-pandemic employment levels by 2022. However, significant regional disparities in emp

August 2024

The interaction between workers and robots is expected to increase in modern workplaces due to rapid advancements in robotic technologies. Advanced robots often leverage progress in artificial intelligence, machine learning, and sensor technologies to achieve a higher level of sophistication and

July 2024
Forthcoming
Publication
Research report
Data results (1)
24 oktober 2023
Reference period:

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