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Digitales Zeitalter: Chancen und Herausforderungen für Arbeit und Beschäftigung

Die Fähigkeit des Menschen, Informationen zu speichern, weiterzugeben und zu verarbeiten, hat sich in den letzten Jahren durch Innovationen in den Bereichen Informatik und Telekommunikationstechnologien enorm weiterentwickelt. Solche Informations- und Kommunikationstechnologien (IKT) haben in nahezu allen Wirtschaftsbereichen beträchtliche Auswirkungen, was zu einer generellen Beschleunigung des technischen Wandels führt. Gleichzeitig unterliegen die Arbeit, ihr Inhalt, ihre Organisation und Gestaltung sowie ihre Regulierung und ihr Schutz in diesem digitalen Zeitalter erheblichen Veränderungen. Diese Veränderungen gehen häufig mit einem Verwischen der Grenzen zwischen verschiedenen Dimensionen der Arbeit und zwischen den Bereichen Arbeit, Beschäftigung und nicht arbeitsbezogene Tätigkeiten einher.

Topic

Recent updates

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Regulatory responses to algorithmic management in the EU

Since 2013, Eurofound's ERM database on restructuring-related legislation has been documenting regulatory developments in the Member States of the European Union and Norway. The most recent update to the database...

Article
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From January to June 2022, Eurofound supported the work of France's presidency of the Council of the EU, providing valuable research results on specific topics linked with the presidency priorities.

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EU context

Politische Entscheidungsträger müssen Informationen sammeln, die ihnen helfen, Fragen zu einer wirksamen Regulierung zu beantworten, oder wie sich der Sozialschutz im breitesten Sinne gewährleisten und ein Ausgleich zwischen den Anforderungen von Unternehmen, Organisationen und Einzelpersonen bei der Realisierung des großen Potenzials der Digitalisierung schaffen lässt.

Die Europäische Kommission hat ihre Strategie des digitalen Binnenmarktes für Europa 2015 angenommen und sie zu einer ihrer politischen Prioritäten erklärt. Die Strategie kann digitale Chancen für Bürger und Unternehmen schaffen, und sie soll die weltweit führende Stellung der EU in der digitalen Wirtschaft stärken. Sie will den Zugang zu Informationen verbessern, Arbeitsplätze für Menschen mit den richtigen digitalen Kompetenzen schaffen und die öffentlichen Dienste grundlegend verändern.  Da die kollaborative Wirtschaft EU-weit expandiert, möchte die Kommission die Entwicklung neuer und innovativer Dienstleistungen fördern, wobei angemessene Schutzmaßnahmen gewährleistet werden sollen. Die Mitteilung der Kommission über die Europäische Agenda für die kollaborative Wirtschaft von 2016 klärt die Regeln und politischen Empfehlungen in diesem Bereich für Bürger, Unternehmen und Mitgliedstaaten.

Tätigkeiten von Eurofound

Eurofound untersucht, welche allgemeinen Auswirkungen der immer häufigere und umfassendere Einsatz digitaler Technologien auf dem Arbeitsmarkt für die Bereiche Arbeitsbedingungen, arbeitsrechtliche Vorschriften und darüber hinaus hat.

Die Auswirkungen zukunftsweisender Technologien auf die Beschäftigung im Bereich Dienstleistungen werden ebenfalls erkundet. Außerdem prüft Eurofound die Auswirkungen der Plattformwirtschaft und insbesondere des Crowdsourcing auf den Arbeitsmarkt. Ferner werden die Forschungsarbeiten zu den Arbeits- und Beschäftigungsbedingungen von IKT-gestützten mobilen Arbeitnehmern fortgeführt.

Die Art der Arbeit und Beschäftigung im digitalen Zeitalter wird unter besonderer Berücksichtigung folgender Punkte untersucht:

Wichtige Beiträge

In einem gemeinsamen Bericht mit der Internationalen Arbeitsorganisation (ILO) über das Arbeiten jederzeit und überall wurden die Auswirkungen der Telearbeit und der IKT-gestützten mobilen Arbeit auf ausgewählte Elemente der Arbeitsbedingungen untersucht.

Eurofounds Seminarreihe (Foundation Seminar Series, FSS) bietet Regierungen, Gewerkschaften und Arbeitgebern Gelegenheit, über die Entwicklung der sozialen, beschäftigungs- und arbeitsbezogenen EU-Strategien zu diskutieren. Im Mittelpunkt der FSS standen 2016 die Auswirkungen der Digitalisierung auf die Arbeit und die Entwicklung nationaler Agenden für eine bessere Umsetzung digitaler Veränderungen.

Key outputs

Current and ongoing research

 

Other ongoing work

  • In 2021, Eurofound will finalise and publish its 2020 work programme research on the impact of digitisation technologies on work organisation and working conditions and launch its online flagship resource on digitalisation.

 

Eurofound expert(s)

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Sara Riso is a research manager in the Working Life unit at Eurofound. She is involved in research projects in the areas of employment change and restructuring. She joined...

Research manager,
Working life research unit
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Tina Weber is a research manager in Eurofound’s Working Life unit. Having previously shared her time between the Employment and Working Life units, her work has focused on labour...

Research manager,
Working life research unit
Publications results (44)

Die COVID-19-Pandemie war 2021 ein zweites Jahr lang eine bestimmende Kraft für Leben und Arbeit der Europäerinnen und Europäer, und Eurofound setzte ihre Arbeiten zur Untersuchung und Erfassung der zahlreichen und vielfältigen Auswirkungen in den EU-Mitgliedstaaten fort. Das Eurofound-Jahrbuch

09 May 2022

This paper provides a context for the questions to be explored within the Foundation Forum 2022. Europe is emerging from the COVID-19 crisis having managed to protect its economy in the face of a major shock and prevent mass unemployment. However, challenges remain. While the Member States up to now

24 February 2022

The informal meeting of EU ministers responsible for employment and social policy (EPSCO) took place in Bordeaux on 14–15 February 2022. The meeting focused on the challenges posed by the major green and digital transitions to the labour market, and the way in which the European Union can support

14 February 2022

Der technologische Wandel beschleunigt sich mit der zunehmenden Leistungsfähigkeit elektronischer Geräte zur digitalen Speicherung, Verarbeitung und Kommunikation von Informationen. Die Digitalisierung verändert die Wirtschaft und die Arbeitsmärkte in der EU: Nahezu ein Drittel der Arbeitsplätze in

15 December 2021

Digital transformation is changing the world of work. This report looks at how social partners – the actors involved in the regulation of employment relationships – are increasingly adopting technological solutions to improve the services that they provide to their members and facilitate collective

10 December 2021

Mit diesem Bericht sollen europäische Unternehmen bei der Bewältigung der Herausforderungen der COVID-19-Pandemie unterstützt werden. Der Schwerpunkt liegt auf arbeitsplatzbezogenen Verfahren und Strukturen, die dazu beigetragen haben, dass Unternehmen überall in der EU Betriebsstabilität entwickeln

09 December 2021

Der rasche Aufstieg der Plattformwirtschaft hat zu einer ausgeprägten Veränderung der europäischen Arbeitsmärkte geführt, sodass bei den vorhandenen rechtlichen Rahmenbedingungen und freiwilligen Initiativen noch Nachholbedarf besteht. Plattformarbeit bietet zwar Chancen für Arbeitskräfte und

02 December 2021

Bei der Erforschung des transformativen Potenzials der digitalen Revolution wird in der Regel ein quantitativer Ansatz verfolgt, um die Veränderungen beim Beschäftigungsniveau durch die Digitalisierung zu überwachen. Die Angst vor möglichen Arbeitsplatzverlusten und negativen Auswirkungen der

25 October 2021

Dank digitaler Technologien ist es für viele Beschäftigte möglich geworden, jederzeit und von überall aus zu arbeiten, mit allen damit verbundenen Vor- und Nachteilen. Die Daten von Eurofound machen deutlich, dass Telearbeitnehmer mit doppelt so hoher Wahrscheinlichkeit die Höchstarbeitszeit von 48

09 September 2021

The enormity of the impact of the COVID-19 pandemic on the lives and work of Europeans is hard to capture, but Eurofound’s priority in 2020 was to record and assess the experience of this societal upheaval across the EU Member States in all its detail, variety and modulation. Living and working in

07 May 2021

Online resources results (26)
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Amazon’s expansion in Europe

The U.S. online retail giant Amazon is investing heavily in Europe, creating 11,580 jobs in 2018 alone. As Europe turns towards e-commerce, automation and digitalisation, Amazon will play a key role in reshaping the retail sector. But its impacts are unlikely to be confined to retail alone.

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Lloyds bank’s digital transformation

Lloyds Banking Group is investing £3 billion (€3.35 billion) in technology and staff to improve its digital services. As a result, the Group has announced that it is cutting over 6,000 existing positions while creating 8,000 new jobs oriented towards digital technologies. The move reflects the

Platform work and employment conditions Informal meeting of EU Employment and Social Policy Ministers (EPSCO), 19 July 2018, Vienna, Austria Presentation by Juan Menéndez-Valdés, Director, Eurofound

19 Juli 2018

Spain: AXA recognises workers’ right to turn phones off out of working hours

The beginning of 2017 witnessed increasing debate on allowing workers to disconnect their digital devices after working hours. In July 2017, insurance company AXA became the first company in Spain to recognise workers’ right to do so. The government is currently studying possible legislation in

Czech Republic: Latest working life developments – Q2 2017

Continued growth in the Czech economy, staff shortages in the social services sector, the tightening of agency employment rules and legislative measures to regulate Uber are the main topics of interest in this article. This country update reports on the latest developments in working life in the

Denmark: Latest working life developments – Q2 2017

Recommendations to position Denmark as a digital frontrunner in Europe, legislative proposals for health and safety and the terms of reference of the working environment committee are the main topics of interest in this article. This country update reports on the latest developments in working life

Italy: New rules to protect self-employed workers and regulate ICT-based mobile work

Italy’s parliament has approved new legislation giving protection to self-employed workers and regulating ICT-based mobile work. Employer organisations have generally welcomed it, but unions criticise the legislation for its weak wording, the limited leeway left to collective bargaining, and for the

Germany: Working time back on the social partners' agenda

Working time is set to be a high priority during the next collective bargaining round, according to the German Metalworkers’ Union (IG Metall), whose recent survey looked at working time satisfaction. Another survey, by the Federation of German Employers’ Associations in the Metal and Electrical

Spain: Latest working life developments – Q1 2017

The inability of the national social partners to agree salary recommendations; digital disconnection after working hours; and the effects of the increase in the minimum wage on employment are the main topics of interest in this article. This country update reports on the latest developments in

France: Latest working life developments – Q1 2017

Preparations for the presidential election and a revival of national social dialogue with the signing of a new collective agreement on the unemployment insurance scheme are the main topics of interest in this article. This country update reports on the latest developments in working life in France


Blogs results (23)
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The platform economy is one of those moving targets, which, despite receiving increasing media and policy attention, has proven difficult to regulate. Given the heterogeneity of employment relationships, business models, types of platform work and cross-border issues, this is not surprising. Yet, in

27 September 2022
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Telework has become a permanent feature of working life in Europe. While we’ve seen the benefits of more flexible ways of working – particularly during the pandemic – the problems that arise from an increasingly connected life are also becoming clearer. Unfortunately, legislation alone may not be

13 Juli 2022
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The answer is yes – potentially. Assessing the environmental benefits of telework is a complex task, because any move to work from home involves a series of changes in individuals’ daily lives and activities, as well as company-level decisions, that may positively or negatively influence the level

23 Juni 2022
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Whether it is couch surfing, baby-sitting, pizza delivery or getting Ikea furniture assembled by somebody who can do it better, platforms can mediate all kinds of voluntary or professional services. Platform work is at the heart of the ‘sharing economy’. But while this may sound like a new form of

31 März 2022
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When it comes to Europe’s COVID-19 recovery and its aspiration to build back a more resilient society, the so-called green and digital transitions have dominated EU policy discussions. And as Eurofound made preparations for the 2022 Foundation Forum – a unique occasion for high-level debate on the

11 März 2022
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The advent of AI has far more consequences for how work is organised, performed and valued than any previous technological revolution. In order to make the most of this digital transformation we need inclusive and nuanced policy debates on its employment effects and how to future-proof policies: we

8 Dezember 2021
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The massive and rapid adoption of telework in 2020 in response to the COVID-19 lockdowns exposed gaps in the legislation governing telework arrangements across the EU Member States. In some cases, there was no regulation in place; in others, it was too restrictive. Governments scrambled to put

31 Mai 2021
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While 2020 may come to be seen as the year platform work gathered pace and started to go mainstream – thanks in large part to COVID-19 containment measures sparking an increase in food and grocery delivery – 2021 could be the year that regulation of platform work is set in motion. The well-known

24 Februar 2021
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The COVID-19 pandemic compelled governments to take exceptional measures to monitor and control the spread of the Coronavirus. Among them was the introduction in most EU Member States of tracking apps to gather data on citizens who have contracted the virus and to trace their contacts, a measure

13 Januar 2021
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​​​​​​​With remote working becoming the new normal for many workers, it is surely the case that many employers are anxious to ensure that their employees are putting in full working days. Companies are likely to be investing in and deploying digital technologies for tracking employee performance

9 Dezember 2020

Upcoming publications results (4)

This report reviews the quality of the national social partners’ involvement in the implementation of the reforms and investments shaping the digital and green transition in the context of national policymaking. These reforms and investments stem mainly from the Recovery and Resilience Facility.

March 2025

Over the last decade, Information and Communication Technologies (ICTs) have changed the way employees work and communicate with each other. Despite the many benefits of digitalisation of work, the widespread access to digital devices in working life provides an alternative medium for new forms of a

September 2024

This report investigates regional employment dynamics in Europe before and during the COVID-19 pandemic, as well as the subsequent recovery from the crisis. Almost 90% of regions across the EU had exceeded their pre-pandemic employment levels by 2022. However, significant regional disparities in emp

August 2024

The interaction between workers and robots is expected to increase in modern workplaces due to rapid advancements in robotic technologies. Advanced robots often leverage progress in artificial intelligence, machine learning, and sensor technologies to achieve a higher level of sophistication and

July 2024
Forthcoming
Publication
Research report
Data results (1)
24 Oktober 2023
Reference period:

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