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Digitalna doba: priložnosti in izzivi za delo in zaposlitev

Zmogljivost človeštva za shranjevanje, prenos in upravljanje informacij se je v zadnjih letih zaradi inovacij na področju računalniških in telekomunikacijskih tehnologij zelo povečala. Take informacijske in komunikacijske tehnologije močno vplivajo na skoraj vsa področja gospodarstva, zaradi česar se na splošno povečuje hitrost tehnoloških sprememb. Hkrati se v tej digitalni dobi zelo spreminja delo ter njegova vsebina, organizacija, oblika, ureditev in zaščita. S temi spremembami se pogosto tudi zabrišejo meje med različnimi vidiki dela ter med delom, zaposlenostjo in nedelom.

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Recent updates

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Regulatory responses to algorithmic management in the EU

Since 2013, Eurofound's ERM database on restructuring-related legislation has been documenting regulatory developments in the Member States of the European Union and Norway. The most recent update to the database...

Article
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From January to June 2022, Eurofound supported the work of France's presidency of the Council of the EU, providing valuable research results on specific topics linked with the presidency priorities.

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EU context

Oblikovalci politike morajo pridobiti znanje, ki jim bo pomagalo obravnavati vprašanja v zvezi z učinkovito zakonodajo, zagotavljanjem socialne zaščite v njenem najširšem smislu ter usklajevanjem zahtev podjetij, družb in posameznikov pri izkoriščanju številnih prednosti digitalizacije.

Evropska komisija je leta 2015 sprejela Strategijo za enotni digitalni trg za Evropo, v kateri je poudarila, da je to ena od njenih političnih prednostnih nalog. S strategijo se lahko ustvarijo digitalne priložnosti za državljane in podjetja, njen cilj pa je krepiti vodilni položaj EU v svetu na področju digitalnega gospodarstva. Njen cilj je izboljšati dostop do informacij, zagotoviti zaposlitev osebam z ustreznimi digitalnimi veščinami in preoblikovati javne storitve. Ker se po EU širi sodelovalno gospodarstvo, si Komisija prizadeva spodbuditi razvoj novih in inovativnih storitev ter hkrati zagotoviti ustrezne zaščitne ukrepe. Komisija je v sporočilu z naslovom Evropska agenda za sodelovalno gospodarstvo iz leta 2016 pojasnila pravila in priporočila glede politik na tem področju za državljane, podjetja in države članice.

Eurofoundovo delo

Eurofound proučuje širše posledice vse večjega obsega in dosega digitalnih tehnologij za delovne razmere, ureditev dela in druge vidike trga dela.

Proučuje se vpliv prelomnih novih tehnologij na storitve. Eurofound proučuje tudi posledice gospodarstva platform, zlasti dela množice, za trg dela. Poleg tega se nadaljuje raziskava delovnih razmer in pogojev zaposlitve mobilnih delavcev, ki delo opravljajo z IKT.

Proučila se bo narava dela in zaposlitve v digitalni dobi, s poudarkom na:

Ključni prispevki

V skupnem poročilu z Mednarodno organizacijo dela (ILO) o delu kadar koli in kjer koli je proučen vpliv dela na daljavo in mobilnega dela z IKT na izbrane elemente delovnih razmer.

Eurofoundovi seminarji v sklopu fundacije (FSS) so za vlade, sindikate in delodajalce priložnost za razpravo o razvoju socialnih, zaposlitvenih in z delom povezanih politik na področju EU. Leta 2016 so bili seminarji FSS osredinjeni na vpliv digitalizacije na delo in pripravo nacionalnih programov za boljše izvajanje digitalnih sprememb.

Key outputs

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Automation and digitisation technologies, including artificial intelligence, are rapidly evolving and becoming increasingly powerful and pervasive. The full range of their effects in the workplace is yet to be seen...

12 September 2023
Publication
Research report

Current and ongoing research

 

Other ongoing work

  • In 2021, Eurofound will finalise and publish its 2020 work programme research on the impact of digitisation technologies on work organisation and working conditions and launch its online flagship resource on digitalisation.

 

Eurofound expert(s)

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Sara Riso is a research manager in the Working Life unit at Eurofound. She is involved in research projects in the areas of employment change and restructuring. She joined...

Research manager,
Working life research unit
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Tina Weber is a research manager in Eurofound’s Working Life unit. Having previously shared her time between the Employment and Working Life units, her work has focused on labour...

Research manager,
Working life research unit
Publications results (44)

Employment levels in the EU27 recovered from the effects of the COVID-19 pandemic in 2020–2021 much faster than they did after the global financial crisis in 2008–2010. This was despite the immediate job loss effects of the two crises being of comparable scale. Demographic change is affecting labour

28 March 2024

Automation and digitisation technologies, including artificial intelligence, are rapidly evolving and becoming increasingly powerful and pervasive. The full range of their effects in the workplace is yet to be seen. It is, however, important not only to explore the ethical implications of digital te

12 September 2023

V tem poročilu je obravnavan vpliv pandemije covida-19 na socialne storitve v EU. Čeprav je pandemija negativno vplivala na socialne storitve, je prinesla koristna spoznanja o tem, kako jih prilagoditi novim izzivom in socialnim tveganjem. Eno od spoznanj je na primer to, da je treba oblikovati

16 August 2023

The rise of the platform economy during the last decade is one of the main disrupting forces for European labour markets. While standard employment remains the norm, platforms are expanding their reach and diversifying into novel business models. In doing so, they are also attracting an increasing n

16 May 2023

On request by the Swedish Presidency of the Council of the European Union, Eurofound prepared a background paper as a basis for the discussion at the informal Employment, Social Policy, Health and Consumer Affairs Council (EPSCO) meeting on 3-4 May 2023. The paper outlines some of the key challenges

04 May 2023

Gospodarstva po pandemiji covida-19 počasi okrevajo, a postaja pomanjkanje delovne sile vse bolj očitno kljub vplivu vojne v Ukrajini na cene energentov in primarnih surovin. To zajema tudi pomanjkanje, ki se je zaradi krize še zaostrilo v nekaterih sektorjih in poklicih, v katerih je bilo že nekaj

28 March 2023

V tem poročilu so predstavljene Eurofoundove raziskave o delu na daljavo med pandemijo covida-19 v letih 2020 in 2021. V njem so proučene spremembe razširjenosti dela na daljavo, delovnih pogojev zaposlenih, ki delajo od doma, in zakonodaje, ki obravnava vprašanja, povezana s tovrstno ureditvijo

08 December 2022

Bančni sektor za prebivalstvo je idealno okolje za proučevanje učinkov digitalizacije na delo in zaposlovanje. Finančne storitve se vse pogosteje zagotavljajo prek spleta brez posrednikov, tj. institucij, ki so v neposrednem stiku s strankami. Številne banke v tem sektorju so od svetovne finančne

26 September 2022

In collecting information on essential services, the European Commission requested Eurofound to provide input on certain aspects of existing and planned measures in the Member States to improve access to essential services in reference to Principle 20 of the European Pillar of Social Rights. For

07 September 2022

Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns. Recently, the policy debate surrounding these concerns has become more prominent and has

30 May 2022

Online resources results (26)
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Amazon’s expansion in Europe

The U.S. online retail giant Amazon is investing heavily in Europe, creating 11,580 jobs in 2018 alone. As Europe turns towards e-commerce, automation and digitalisation, Amazon will play a key role in reshaping the retail sector. But its impacts are unlikely to be confined to retail alone.

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Lloyds bank’s digital transformation

Lloyds Banking Group is investing £3 billion (€3.35 billion) in technology and staff to improve its digital services. As a result, the Group has announced that it is cutting over 6,000 existing positions while creating 8,000 new jobs oriented towards digital technologies. The move reflects the

Platform work and employment conditions Informal meeting of EU Employment and Social Policy Ministers (EPSCO), 19 July 2018, Vienna, Austria Presentation by Juan Menéndez-Valdés, Director, Eurofound

19 Julij 2018

Spain: AXA recognises workers’ right to turn phones off out of working hours

The beginning of 2017 witnessed increasing debate on allowing workers to disconnect their digital devices after working hours. In July 2017, insurance company AXA became the first company in Spain to recognise workers’ right to do so. The government is currently studying possible legislation in

Czech Republic: Latest working life developments – Q2 2017

Continued growth in the Czech economy, staff shortages in the social services sector, the tightening of agency employment rules and legislative measures to regulate Uber are the main topics of interest in this article. This country update reports on the latest developments in working life in the

Denmark: Latest working life developments – Q2 2017

Recommendations to position Denmark as a digital frontrunner in Europe, legislative proposals for health and safety and the terms of reference of the working environment committee are the main topics of interest in this article. This country update reports on the latest developments in working life

Italy: New rules to protect self-employed workers and regulate ICT-based mobile work

Italy’s parliament has approved new legislation giving protection to self-employed workers and regulating ICT-based mobile work. Employer organisations have generally welcomed it, but unions criticise the legislation for its weak wording, the limited leeway left to collective bargaining, and for the

Germany: Working time back on the social partners' agenda

Working time is set to be a high priority during the next collective bargaining round, according to the German Metalworkers’ Union (IG Metall), whose recent survey looked at working time satisfaction. Another survey, by the Federation of German Employers’ Associations in the Metal and Electrical

Spain: Latest working life developments – Q1 2017

The inability of the national social partners to agree salary recommendations; digital disconnection after working hours; and the effects of the increase in the minimum wage on employment are the main topics of interest in this article. This country update reports on the latest developments in

France: Latest working life developments – Q1 2017

Preparations for the presidential election and a revival of national social dialogue with the signing of a new collective agreement on the unemployment insurance scheme are the main topics of interest in this article. This country update reports on the latest developments in working life in France


Blogs results (23)
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Whatever the benefits of telework – and there are many, including more flexible working time, increased productivity and less commuting – there are drawbacks, as many of the one-third of Europeans who were exclusively working from home during the pandemic will attest. Primary among these is the ‘alw

3 December 2020
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As Europe braces for a winter wave of the Coronavirus, behind the public health indicators that rightly dominate the headlines, a revolution in working life is under way. In early spring, millions of people throughout Europe took their work home and tried to rapidly adjust to the new world in which

12 November 2020
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Fear has been mounting in the debate around new technologies and the implications for the future of work. But the Coronavirus outbreak is unveiling some real positives of technological advances. Digital communication tools are supporting and enhancing working from home, while innovative companies

6 April 2020
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We hear more and more about the platform economy, with the debate often revolving around the potential long-term implications of its growth on the labour market and the impact on traditional and established businesses and industries.

28 Januar 2020
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It feels like every day there are new articles or blog posts about how Uber drivers are exploited, or on the bad working conditions and safety standards for Deliveroo riders. In an era of ‘fake news’ can we trust that these are accurate? They most likely are, and I agree that things are not all rosy

17 Oktober 2019
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The spread of ICT in the economy is changing both the types of jobs that employ people and the types of tasks that people perform in their jobs. The latest research on the content of work suggests that computerisation has boosted the proportion of jobs with social interaction at their core, while at

1 Julij 2019
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Imagine you’re at work and something happens: you have to leave to visit a client, you have to go home to let in the plumber, or you have to collect the kids from school as the football training has just been cancelled. If you’re lucky, your employer gives you the flexibility to do this. If you’re

14 Maj 2019
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In the abstract, platform work is the matching of supply and demand for paid work through an online platform. In practice, most people are likely to have encountered it through big online platforms such as Uber, Deliveroo or Amazon Mechanical Turk. This is a new form employment that began to emerge

2 November 2018
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Manual jobs in European manufacturing are being transformed as blue-collar workers take on more intellectual tasks. This is a consequence of the increasing use of digital tools and the growing importance of quality control in production. The severe losses of middle-paying jobs in the manufacturing

27 September 2018

Upcoming publications results (4)

This report reviews the quality of the national social partners’ involvement in the implementation of the reforms and investments shaping the digital and green transition in the context of national policymaking. These reforms and investments stem mainly from the Recovery and Resilience Facility.

March 2025

Over the last decade, Information and Communication Technologies (ICTs) have changed the way employees work and communicate with each other. Despite the many benefits of digitalisation of work, the widespread access to digital devices in working life provides an alternative medium for new forms of a

September 2024

This report investigates regional employment dynamics in Europe before and during the COVID-19 pandemic, as well as the subsequent recovery from the crisis. Almost 90% of regions across the EU had exceeded their pre-pandemic employment levels by 2022. However, significant regional disparities in emp

August 2024

The interaction between workers and robots is expected to increase in modern workplaces due to rapid advancements in robotic technologies. Advanced robots often leverage progress in artificial intelligence, machine learning, and sensor technologies to achieve a higher level of sophistication and

July 2024
Forthcoming
Publication
Research report
Data results (1)
24 Oktober 2023
Reference period:

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