Role of public services in integrating refugees and asylum seekers

Following the influx of over three million asylum seekers into the European Union in the three-year period 2015–2017, Member States faced a number of challenges related to integrating the newly arrived into their country. This report explores the role of public services – specifically housing, social services, health and education services – in the social and economic integration of refugees and asylum seekers. It aims to identify the factors that hinder this process and the elements that contribute to successful integration. The overall focus is on destination countries, particularly the three countries most affected by the inflow of refugees and asylum seekers: Austria, Germany and Sweden.