Povjerenje
Društveno ili međuljudsko povjerenje odnosi se na povjerenje među pojedincima, dok se povjerenje u institucije definira kao povjerenje u državne organizacije (parlament, vlada, policija ili sudovi) ili nedržavne organizacije (mediji, nevladine organizacije, crkve ili korporacije). Povjerenje u ljude i institucije čimbenik je u određivanju kvalitete društva, snažan je pokazatelj dobrobiti na individualnoj i društvenoj razini te je glavna javna briga našeg doba. Kako se društvo mijenja, napetosti, sudjelovanje, uključenost zajednice i uloga vlade utječu na razinu povjerenja.
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Europska anketa o radnim uvjetima 2024. – Istaknuti dijelovi
Ova digitalna priča donosi najvažnije trenutke iz izvještaja o pregledu Europskog istraživanja radnih uvjeta za 2024. godinu. Istražuje ključne nalaze iz svakog poglavlja izvješća, fokusirajući se na europsku radnu snagu, radne prakse, mjerenje kvalitete rada, trendove tijekom vremena u kvaliteti rada, kao i kvalitetu radnog života u EU.Europska anketa o radnim uvjetima 2024.: Pregledno izvješće
Sada u svom osmom izdanju, Europska anketa o radnim uvjetima 2024. prikazuje promjene u radnom životu tijekom više od tri desetljeća. Ovo visokokvalitetno istraživanje temeljeno na vjerojatnosti obuhvaća 35 europskih zemalja, uključujući 27 država članica EU-a, Norvešku, Švicarsku, Albaniju, Bosnu i Hercegovinu, Crnu Goru, Sjevernu Makedoniju, Kosovo i Srbiju. Više od 36.600 intervjua licem u lice, svaki u trajanju od približno 45 minuta, provedeno je kao dio ankete.Oblikovanje socijalne i zapošljavajuće budućnosti Europe
Europska unija prolazi kroz razdoblje duboke transformacije – od krize troškova života do zelenih i digitalnih tranzicija, demografskih promjena i geopolitičke neizvjesnosti. U središtu odgovora EU-a na ove izazove nalazi se Odbor za zapošljavanje i socijalna pitanja Europskog parlamenta. S 60 članova, Odbor ima središnju ulogu u osiguravanju pravednih radnih uvjeta, snažne socijalne zaštite i jednakih mogućnosti diljem Unije.Aspekti povjerenja obuhvaćeni su nizom Eurofoundovih istraživanja, u njegovim anketama i drugim istraživanjima povezanima s poboljšanjem životnih i radnih uvjeta u EU-u.
Povjerenje u javne institucije važan je preduvjet za provedbu potrebne reforme politike. Kad je riječ o djelovanju kojim se može olakšati povjerenje u institucije, EU poduzima mjere za jačanje vladavine prava, podizanje svijesti građana i borbu protiv dezinformacija.
Tijekom velike recesije 2008. povjerenje u institucije naglo se smanjilo, ali u razdoblju 2016. – 2017. razina povjerenja i socijalne kohezije općenito se oporavila u EU-u, smanjila se percepcija socijalne isključenosti, a aktivno građanstvo i građanski angažman povećali su se. Utvrđeno je da je poboljšanje kvalitete javnih usluga najsnažniji pokretač jačanja povjerenja u institucije.
Budući da je COVID-19 imao dalekosežne posljedice, povjerenje u vladu i jedni druge nikada nije bilo središnje pitanje. Održavanje povjerenja u institucije u ovim izazovnim vremenima ključno je za osiguravanje koordiniranog, sveobuhvatnog i učinkovitog odgovora na pandemiju, rusku invaziju na Ukrajinu te za osmišljavanje budućnosti EU-a.
Ovo je izbor najvažnijih rezultata za ovu temu.
16 November 2022
Maintaining trust during the COVID-19 pandemic
The report examines how citizens’ trust in institutions – including national governments, the EU, science and the media – evolved during the COVID-19 pandemic in 2020 and 2021. The role of the media is analysed, in particular the relationship between the use of social media and trust and the impact of misinformation (incorrect or misleading information) and disinformation (deliberately deceptive information) during the crisis period. Based on an extensive literature review, the report describes the consequences of COVID-19 policy measures, with a focus on citizens’ trust in their national institutions and in the EU. The report outlines the dynamics of trust and discontent in the context of the pandemic, including the influence of the vaccination roll-out.
25 July 2022
Trust in national institutions is falling: Data behind the decline
6 July 2022
Fifth round of the Living, working and COVID-19 e-survey: Living in a new era of uncertainty
The fifth round of Eurofound's e-survey, fielded from 25 March to 2 May 2022, sheds light on the social and economic situation of people across Europe two years after COVID-19 was first detected on the European continent. It also explores the reality of living in a new era of uncertainty caused by the war in Ukraine, inflation, and rising energy prices.
The findings of the e-survey reveal the heavy toll of the pandemic, with respondents reporting lower trust in institutions than at the start of the pandemic, poorer mental well-being, a rise in the level of unmet healthcare needs and an increase in the number of households experiencing energy poverty.
9 May 2021
Living, working and COVID-19 (Update April 2021): Mental health and trust decline across EU as pandemic enters another year
The third round of Eurofound's e-survey, fielded in February and March 2021, sheds light on the social and economic situation of people across Europe following nearly a full year of living with COVID-19 restrictions. This report analyses the main findings and tracks ongoing developments and trends across the 27 EU Member States since the survey was first launched in April 2020. It pinpoints issues that have surfaced over the course of the pandemic, such as increased job insecurity due to the threat of job loss, decline in mental well-being levels, erosion of recent gains in gender equality, fall in trust levels vis-à-vis institutions, deterioration of work–life balance and growth of vaccine hesitancy. The results of the survey highlight the need for a holistic approach to support all the groups hit hard by the crisis in order to prevent them from falling further behind.
12 October 2020
European Company Survey 2019 - Workplace practices unlocking employee potential
This report is based on the fourth edition of the European Company Survey (ECS), which was carried out jointly by Eurofound and Cedefop in 2019. It describes a wide range of practices and strategies implemented by European companies in terms of work organisation, human resource management, skills use and skills development, and employee voice. The report shows how these practices are combined and how the resulting ‘bundles of practices’ are associated with two outcomes beneficial to employees and employers: workplace well-being and establishment performance.
The analysis finds that the establishments that are most likely to generate this win–win outcome are those that combine a high degree of worker autonomy, a balanced motivational strategy, a comprehensive training and learning strategy, and high levels of direct employee involvement in decision-making, as well as offering managerial support for these practices. To boost the adoption of employee-oriented practices – particularly in relation to autonomy, skills and employee involvement – managers should be offered appropriate support, as they play a key role in the decision to initiate workplace change. They are also crucial to its success, as they must continuously support the workplace practices implemented.
12 December 2018
Societal change and trust in institutions
As data from the European Quality of Life Surveys and Eurobarometer show, the sharp decline in trust in institutions was a temporary phenomenon during the recession. In some Member States, trust in the EU declined more during this period than trust in national governments, but trust in the EU has generally remained higher than trust in national governments in most countries. The report shows that moderating social tensions and feelings of social exclusion can help to stem the decline in trust. However, to boost trust in institutions, improving the quality of public services is the most powerful driver. A number of encouraging and practical consequences result from trust in public institutions: for example, countries with higher trust in political institutions have a lower level of tax evasion (VAT gap) and greater public support for policy reforms. An executive summary is also available - see Related content.
Istraživači Eurofounda pružaju stručne uvide i mogu ih se kontaktirati za pitanja ili upite medija.
Daphne Ahrendt
Senior research managerDaphne Ahrendt viša je voditeljica istraživanja u odjelu za socijalne politike u Eurofoundu. Otkako se pridružila Eurofoundu 2013., njezin je rad obuhvaćao širok raspon područja socijalne politike. Trenutačno koordinira Eurofoundove aktivnosti upravljanja anketama i razvoja te vodi pripremu i analizu e-anketa o bolesti COVID-19. Daphne ima više od 20 godina iskustva kao istraživačica radeći na međunarodnim istraživanjima, a prethodno je radila u Jedinici Eurobarometra pri Europskoj komisiji i u Nacionalnom centru za društvena istraživanja u Londonu gdje je radila na Međunarodnom programu društvenih istraživanja. Daphne je magistrirala politiku kaznenog pravosuđa na London School of Economics i diplomirala političke znanosti na Državnom sveučilištu San Francisco.
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