Around three-quarters of the EU workforce is employed in the service sector, and a sizeable portion of service workers interact directly with the recipients of the services they provide, such as clients, patients, pupils and so on. This can be demanding work as it routinely places emotional demands on these workers and can have an impact on their well-being. This policy brief examines the working conditions of people employed in
European Working Conditions Survey 2015
17 Nov 2016 - 06 Jul 2020
Eurofound’s European Working Conditions Survey (EWCS) paints a wide-ranging picture of Europe at work across countries, occupations, sectors and age groups. This series consists of findings from the 2015 EWCS. The survey was first carried out in 1991.
- Policy brief06 Jūlijs 2020
How do organisations get the best out of their employees? Research on human resource management has found that a key practice is employee involvement: enabling employees to make decisions on their own work and to contribute to organisational decision-making. A high degree of employee involvement creates work environments that are highly motivational and that emphasise skill development. And this is the type of work environment that organisations need to meet the demands for innovation and adaptability to technological change in a knowledge-driven economy.
- Policy brief22 Jūnijs 2020
Although a small proportion of the EU workforce holds down more than one job, it is worth understanding the phenomenon better, not only because it is growing by degrees, but also because of the impact it can have on workers’ health and well-being and what it can tell us about the labour market. While there can be positive facets to multiple-job holding – it can, for example, be a stepping stone for career development – it can also have undesirable consequences for workers’ physical and mental health if it entails very long working hours and poor work–life balance.
- Report02 Marts 2020
Gender inequality at work persists across Europe, despite the long standing attention paid and efforts made to tackle it. This Eurofound report presents a closer look at women’s and men’s working conditions, using data from Eurofound’s European Working Conditions Survey (EWCS) and complementing previous Eurofound research on, among other things, working time patterns, work–life balance and workers’ health.
- Policy brief27 Novembris 2019
Employment statistics consistently show that having a foreign background has an influence on people’s employment prospects. Less is known about the types of jobs workers with foreign backgrounds hold and their working conditions. This policy brief contributes to filling this gap.
- Policy brief15 Oktobris 2019
The number of workers living with chronic health conditions is rising in the EU. Such conditions affect people’s ability to work to varying degrees. While some are unable to continue working, many wish to and would be able to do so if their workplace made adaptations to accommodate their needs.
- Report13 Maijs 2019
This report uses European Working Conditions Survey data to examine working conditions and their implications for worker’s health. Ensuring the sustainability of work in the context of ageing populations implies a greater number of people in employment who can remain in the workforce for longer. The report examines the interplay between work demands – which carry an increased risk of exhaustion – and work resources – which support workers in greater engagement and well-being.
- Report06 Maijs 2019
Job quality is a major focus of policymakers around the world. For workers, the enterprises that employ them and for societies, there are benefits associated with high-quality jobs, and costs associated with poor-quality jobs. This report – the result of a pioneering project by the International Labour Organization and Eurofound – provides a comparative analysis of job quality covering approximately 1.2 billion workers in Europe, Asia and the Americas.
- Blog07 Marts 2019
After more than 60 years of European policy on the equal treatment of women and men, men still outnumber women in management positions by almost two to one. The women who do make it into management are more likely to be in non-supervising management roles where they manage operational responsibilities but not staff, and the minority that do manage staff are more likely to be managing other women.
- Report14 Decembris 2018
How to combine work with life is a fundamental issue for many people, an issue that policymakers, social partners, businesses and individuals are seeking to resolve. Simultaneously, new challenges and solutions are transforming the interface between work and life: an ageing population, technological change, higher employment rates and fewer weekly working hours.
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